Privacy policy

Privacy Policy

Effective Date: 01-01-2026

Welcome to Livrando, a restaurant food delivery application. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name

  • Phone number

  • Email address

  • Delivery address

b. Location Information

  • We may collect your real-time location to provide accurate delivery services.

c. Payment Information

  • Payment details are processed securely through third-party payment gateways. We do not store your card or banking information.

d. Device Information

  • Device type, operating system, and app usage data for improving app performance.

2. How We Use Your Information

We use your information to:

  • Process and deliver your food orders

  • Provide customer support

  • Improve app functionality and user experience

  • Send order updates, notifications, and promotional offers

  • Ensure security and prevent fraud

3. Sharing of Information

We may share your information with:

  • Restaurants to prepare your order

  • Delivery partners to deliver your order

  • Payment gateway providers for secure transactions

  • Legal authorities if required by law

We do not sell your personal data to third parties.

4. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

  • Access your personal data

  • Update or correct your information

  • Request deletion of your account and data

6. Third-Party Services

Our app may use third-party services (such as payment gateways, analytics tools) that have their own privacy policies.

7. Children’s Privacy

Livrando is not intended for use by children under the age of 13. We do not knowingly collect data from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted within the app with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

Email: support@livrando.com


By using Livrando, you agree to this Privacy Policy.